Q: How do I sign up for Online Banking?
A: Signing up for Online Banking is easy! Simply click on the link below and enter your information. Once you enter your information and submit the form you will receive an email with further instructions on how to access Online Banking.
Q: When can I start using Online Banking?
A: You can begin using Online Banking after signing up and receiving the welcome email from our Online Banking team.
Q: What do I do if I forget my password for Online Banking?
A: If you forget your password for Online Banking you can reset it online. Once an unsuccessful login occurs twice you will be prompted to reset you password online by answering your security question. If you are still having difficulty, please contact us at 800-349-2814.
Q: Is there a balance alert option in Online Banking?
A: Yes, by clicking the "Notifications" tab in Online Banking you can set the criteria for balance alerts.
Q: What kind of transactions can I perform using Online Banking?
A: You can review account history and current transactions, transfer funds between accounts, pay bills, view images of cleared checks, access your statements and much more!
Q: Can I transfer funds between accounts?
A: Yes. You can transfer from any eligible checking, money market, savings, or personal line of credit account you have linked to your profile as long as the ownership matches.
Q: Can I schedule future transfers within Online Banking?
A: Yes, by selecting the Scheduled Transfers button, you will be able to schedule future and recurring transfers.
Q: Is there a cost involved with Online Banking?
A: Online Banking is FREE to all InFirst Bank personal and business checking account customers!
Q: How do I sign up for Online Statements?
A: In order to sign up for Online Statements, you must have an Online Banking account. If you are already an InFirst Bank Online Banking user, simply click the "Online Statements" tab. If you are not an Online Banking user sign up today!
Q: If I sign up to receive Online Statements will I still receive statements in the mail?
A: If you sign up for Online Statements you will no longer continue to receive paper copies via mail. You will, however, be able to print out your statements through Online Statements. Additionally, you will be able to access your statements for six months.
Q: What is Money Management
A: Money Management® is a product which allows you to take a closer look at your finances. You can manage all your bills in one place, track your spending, set budgeting goals, gain insight into your cash flow, and view your complete financial picture. Money Management® is available within Online Banking. If you are a current Online Banking customer simply login and click on the Money Management® tab. If you are not currently using Online Banking, sign up today!
Q: How do I sign up for Money Management®?
A: If you are currently enrolled in Online Banking simply click the "Money Management®" tab within Online Banking to begin using Money Management® today! If you are not an Online Banking user sign up today to get started.
Q: Can my accounts at other financial institutions be viewed within Money Management®?
A: Yes! You can import your account information from other financial institutions simply by clicking "add accounts". This feature allows you to see your complete financial picture!