Q: What is the difference between an ATM card and a VISA Check Card?
A: Both cards can only be used at an ATM machine to withdraw, deposit, and/or transfer money. ATM cards can be used at merchant locations who are members of Accel Networks. A VISA Check Card can be used anywhere Visa cards are accepted.
Q: What do I do if I lose my ATM card or VISA Check Card?
A: If you lose your ATM card or your VISA Check Card you should call 877-938-5400 as soon as possible to report the lost card or visit your local InFirst Bank office.
Q: What do I do if I forget my Personal Identification Number (PIN)?
A: If you forget your PIN please visit your local InFirst Bank office. For your financial protection and to ensure security, you will need to fill out a PIN request form in person.
Q: What are the daily transaction limitations on my ATM or my VISA Check Card?
A: You can use either card to withdraw up to $250 in cash per day from an ATM. In addition, you can use your VISA Check Card for up to $1000 in transactions per day from merchants who accept Visa cards.
Q: How do I replace a damaged ATM card or VISA Check Card?
A: If your ATM card or your VISA Check card is damaged please visit your local InFirst Bank office or dial our toll free number at 800-349-2814.